top of page
Black logo - no background.png

Understanding User Experiences

Join us in shaping the future of Bikeshare by sharing your experiences. Your feedback plays a vital role in enhancing biking in NYC.

citi bike rider2.jpg

Key Goals

png (1).png

User Input

Our primary goal is to collect surveys from riders to gain insights into demographics, behaviors, and preferences, ultimately improving bike share services.

Citi_Bike_Ride_experience_Get_ready_to_ride_2x.jpg
Citi_Bike_Ride_experience_Get_ready_to_ride_2x.jpg
Citi Bike User Survey Logo.png

Community Focus

We collaborate with NYC DOT and various local partners to ensure an effective and engaging survey process for all Citi Bike users.

Church
Delicatessen store
Volunteers
Cyclists
University Students and Professor
Image by Elizabeth George

Amplifying User Voices

Analyzing Feedback

Through collaboration with community organizations, we ensure diverse voices are heard in our data collection.

Get Involved

Improving Services

Our analysis aims to reveal trends that will lead to better mobility options for all NYC cyclists.

Sign Up

Engaging Riders

Ultimately, this survey empowers users by valuing their feedback, driving impactful changes within the Bikeshare program.

Provide Feedback
bottom of page