CITI BIKE USER SURVEY

In Partnership with

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Understanding Your Ride Experience

Survey Insights

The NYC DOT and Ikkin and Company are teaming up to gather valuable user feedback. Participate in the survey to share your experiences and help us improve.

Take Survey Here

What Citi Bike Users Are Saying

Maria Chen: The bikes are great, but pricing could be more competitive.

User 2

Jordan Ahmad: Fun and eco-friendly way to travel! Happy to provide feedback.

User 3

Emma Lopez: I appreciate the chance to share my thoughts on this service.

User 4

Get Involved

Every response counts and makes a difference in our community's cycling journey.

Take Survey Here

Tell Us

Share your thoughts now to help improve future rides for all Citi Bike users.

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Your Voice Counts

Take a moment to complete our survey! Together, we can enhance the Citi Bike experience.

Contribute

Reach Out Here

For inquiries or more information, feel free to contact us. We're here to listen and act on your feedback.

We invite you to participate in our user survey and share your experiences. Your feedback is vital in enhancing Bikeshare services and understanding your needs as a cyclist in NYC.

The Citi Bike User Survey is an anonymous, mobile-friendly about 5-minute questionnaire designed to capture key data on rider demographics, trip behavior, substitution habits, and price sensitivity—enabling the NYC DOT to gather timely, representative insights for equitable bikeshare strategy. If you complete our survey, use the Contact Form to enter for a chance to win a $500 Gift card promotion by Ikkin & Co. Not affiliated with Citi Bank or LYFT.